XBotsi Support Agent
24/7 support. With people in control.
Give customers a clear next step at any hour. Handle routine questions and requests, create complaint tickets, and bring humans into complex issues with the full context.
Discuss your workflow ✳
The workflow
Customer contacts your business through WhatsApp, website, email, or Instagram DM.
- 01Identify the query
Recognize the type of customer request instantly.
- 02Answer from your knowledge base
Use FAQs, policies, product information, order status, and pricing.
- 03Handle complaints
Create a ticket so the issue has a clear path to resolution.
- 04Process simple requests
Handle refunds, changes, cancellations, and bookings.
- 05Escalate with context
Send complex issues to a human with a full conversation summary.
- 06Follow up on the resolution
Check that the customer’s issue has been addressed.
- 07Collect feedback
Ask for feedback automatically.
- 08Report on the day
Generate a daily support analytics report.
Plans & pricing
| Plan & features | Price |
|---|---|
| Basic Up to 500 conversations/month | ₹3,999/ month |
| Business Up to 2,000 conversations/month | ₹8,999/ month |
| Scale Up to 10,000 conversations/month | ₹19,999/ month |
Published plan prices. Confirm setup, connected tools, any additional costs, and service terms with the Xbotsi team.
info@xbotsi.comStart with a clear goal.
Define the task, information sources, permitted actions, and human review points. This website showcases workflows; it does not run a live agent or connect to your accounts.
Read the practical guide +